Listening to your customers

One of the most cited customer complaints is a company’s inability to effectively listen. Often times customers will actively complain or offer suggestions for improvement. Unfortunately, companies tend to ignore these complaints if they don’t fit in with their larger …

5 Sales challenges and what to watch for

According to the Radicati Group’s February 2015 study, there are approximately 205 billion emails sent on a daily basis. To extrapolate this figure further, that means that an estimated 2.4 million emails are sent per second and an impressive 74 …

What makes a good product video?

The goal of a product video is to create an interest in purchasing the highlighted product. In this vein, the video should be about the problem, solution, experience, and larger product vision. It should be designed to connect with the …

A good approach to social prospecting

Social media, love it or hate it, is a valuable tool for finding new customers. But, in a digital marketplace that is incredibly competitive, how do you find new customers without spending a copious amount of time searching through failed …

Fine tuning your marketing efforts

According to Statista, by the time the year 2016 came to a close, approximately $200 Billion was spent in the United States on marketing efforts. This billion dollar industry is dedicated to helping businesses identify, find, and acquire their ideal …